FAQs

Frequently
Asked Questions

General Information

What is AccuNet Inc?

AccuNet Inc, established in 1996, is a company based in Milford, Michigan, more commonly known as AccuNet Web Services.  We specialize in web design and turnkey hosted solutions, with Civic Clarity being our flagship offering for municipal websites. We focus on creating user-friendly, visually appealing websites for local governments

What is Civic Clarity?
Who can benefit from using a Civic Clarity website?
How does Civic Clarity differ from other municipal website providers?
Is there a free trial or demo available?

Website Features & Functionality

What types of features does a Civic Clarity website offer?
Can residents access services like bill payments or permit applications online?
Does Civic Clarity support ADA accessibility standards?
Are Civic Clarity websites mobile-friendly?
Can citizens receive notifications or alerts through the website?
Does Civic Clarity support online meeting access?
Can businesses or visitors find specific resources on the website?
Does Civic Clarity offer tools for community engagement?

Customization and Design

Can the website be customized to reflect our community’s identity?
How long does it take to design and launch a Civic Clarity website?
Can we update content on the website ourselves?
Can we request specific features for our website?
Does Civic Clarity support multilingual content?

Support & Maintenance

What kind of support does AccuNet provide for Civic Clarity websites?
How often are Civic Clarity websites updated?
What happens if there’s a technical issue with the website?
Does AccuNet provide training for municipal staff?
Is cybersecurity addressed for Civic Clarity websites?

Getting a .gov Domain

How do we convey that our site is secure no matter the extension?
Are .gov domains more secure than .org or .com?
Why do people claim .gov is safer?
Can .org and .com domains use the same security measures as .gov?
Are there any downsides to switching to .gov?
Who is eligible for a .gov domain?
What actions should we prioritize for security?
How do I secure a .gov domain?

Community Engagement

How does Civic Clarity improve resident satisfaction?
Can residents provide feedback through the website?
Does Civic Clarity support transparency in local government?
Can Civic Clarity help with emergency communications?
How does Civic Clarity promote inclusivity?