Security vs Trust: There is a (Big) Difference
Is .Gov More Secure?
Security vs Trust:
There is a (Big) Difference
It is worth asking - Is a .gov domain more secure?
A number of municipal officials have asked us, "Do we have to get a .gov?" They are surprised and sometimes relieved when we explain that it is fine to get one, but you don't have to for security reasons. Whether a domain ends in .gov, .org, or .com, or another extension, security depends on your hosting infrastructure, SSL certificates, server configurations, and ongoing maintenance. The domain name itself doesn’t add any real protection.
Technical Security -
What You Can Measure
- SSL/TLS encrypts data in transit
- Server protections like firewalls, security updates, malware scanning, and monitoring
- Database security, local and remote backups, and access controls
- Login systems with multi-factor authentication
- Hardened code to prevent vulnerabilities like SQL injection and cross-site scripting
All of this can be implemented no matter your domain extension.
Perceived Trust -
What People Think
Some citizens may trust .gov more because it looks official. But trust is a matter of perception. A site that’s easy to use, loads quickly, looks professional, and offers clear communication builds trust—regardless of domain.
It is worth noting that CISA recommends utilizing a .gov domain. The reason listed on the CISA website is, "Using a .gov domain increases trust." They also offer get.gov/domains/benefits page that discusses features/benefits to their .gov domain, but not any technical processes that make the domain more secure than other extensions.
Frequently Asked Questions
- Use HTTPS so the browser shows the lock icon
- Publish a security policy explaining your protections:
- Server Firewalls, Malware Scanning
- SPF, DKIM, and DMARC for email
- Software updates
- DDoS protection
These visible and documented measures help users recognize that your site is technically secure.
Key Takeaway
A secure website is built through smart practices and strong infrastructure—not by what comes after the dot in your URL. Municipalities should focus on what actually makes a site secure, usable, and sustainable. Whether your domain ends in .gov or not is far less important than how the site is built and maintained.
We recommend that you secure a .gov domain if:
- You are launching your first website.
- You are concerned that CISA might mandate a .gov in the future or you just want to keep your options open. CISA allows you to have a .gov and not use it.
- You believe your citizens want a their municipal website to have the .gov designation.
Most importantly, make sure your website platform vendor follows website security best practices.
