Updated November 2025

Because websites that are part of the Civic Clarity® Municipal Website Service, which is run and protected by AccuNet, are a fully managed system, they do not install plugins, change system settings, or maintain security tools. AccuNet handles all security, updates, and maintenance.

How Your Website Stays Secure

1. Protection Before Traffic Reaches the Server

All visitors reach your website through Cloudflare. Cloudflare blocks harmful traffic such as:

• Hackers
• Malicious bots
• Large attacks that try to overload the website

This helps keep your website fast and available.

2. Secure Website Platform

Your website runs on a secure server that AccuNet manages. We use:

• Firewalls to block harmful requests
• Strong access controls (no public administrator accounts)
• A limited set of safe, approved website features
• Regular security updates to the server

3. Extra Protection Inside the Website

Civic Clarity adds another layer of security inside the website to block:

• Repeated login attempts
• Known bad IP addresses
• Bots or scripts that try to break into sites
• Common web hacking methods

These protections update automatically.

Monitoring and Response

Daily Checks

Your website is scanned every day for malware. If something looks unsafe, AccuNet is notified.

Responding to Security Issues

If we see harmful activity, AccuNet can:

• Block malicious traffic
• Add new firewall rules
• Fix issues that need attention
• Work with your IT staff if needed

Secure Connections (HTTPS)

All pages on your website use encrypted HTTPS connections. This helps keep information
safe while it travels between the website and the visitor. AccuNet manages all security certificates
automatically.

Spam Protection

Your website forms use automatic spam filtering, including:

• Checking IP addresses
• Checking email reputation
• Analyzing message content

Most users will not see a CAPTCHA. A CAPTCHA may appear temporarily during major spam events.

Reliable Service

• Daily encrypted backups
• Regular software updates
• A controlled set of approved website features
• A target uptime of 99.9%
• Disaster-recovery planning

AccuNet manages all of this as part of the Civic Clarity Municipal Website Service.

Security Limitations

No website can be 100% safe from every attack. AccuNet uses industry-standard security practices to
protect your Civic Clarity website and responds quickly to new threats. Some risks are unavoidable
with all internet-connected systems.

If you have questions about website security, please contact AccuNet.